NEW REGISTRATION & RESERVATION WEBSITE COMING SOON!!
The Parks & Recreation Department is excited to announce the launch of RecDesk! Say goodbye to paper-based forms! Customers can view schedules, rentals, and changes in ‘real-time.’ Permits for pavilions can be issued in one simple transaction. This saves customers time filling out paper forms, calling in, and stopping by to handle their registrations and reservations. Of course, you’re always welcome to come see us and ask for help! 😊 Over the next year, we will focus on building a site that is tailored to the needs of the community, so please send us your feedback! A short online survey is available under the “Announcements” tab on the site. Survey responses will help us understand how to can create a better online experience for you.
You might be wondering why we switched to a new software. Simply put, the old system was charging higher transaction fees, wait times for customer service were longer than desired, there were more steps to register, and there was less flexibility with reservations and online applications.
There are two services that we won’t offer online and those are field reservations and discount tickets. We will eventually add field reservations into the calendars so that leagues can see when fields are in use, but we will continue to assign those fields in-house. Discount tickets cannot be mailed to customers; therefore, those transactions can be handled in person at the Parks & Recreation Office, 8 Flowers Drive, Mechanicsburg.
We appreciate your patience in advance while we continue to build the site!
ALL USERS (AND RETURNING CUSTOMERS) WILL NEED TO CREATE AN ACCOUNT TO REGISTER AND MAKE RESERVATIONS ON THIS WEBSITE.